KONDAI CARDS
CONTACT US FOR ORDERS, PRE-ORDERS, AND BRAND PROJECTS
Hong Kong-based online collectible card platform
Email: [info@kondai.com.hk]
Address: [Room 728, 7th Floor, Golden Industrial Building, Kwai Chung, Hong Kong]
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
You can contact us through the form on this page or by email at [info@kondai.com.hk]. To help us respond faster, please include your order number, product name, email address used for the order, and a clear description of your question.
Yes. Kondai Cards displays selected upcoming card releases and pre-order information when available. Release dates, product details, quantities, and availability may change depending on brand authorisation, production schedules, and inventory status.
Yes. We welcome enquiries from authorised brands, IP owners, agencies, and partners who are interested in collectible card production, release planning, pre-order campaigns, or online card sales. Please contact us with your company information and project requirements.
Shipping availability may vary by destination, product type, courier service, and order status. Please check the shipping information shown during checkout or contact us before placing an order if you need confirmation for your location.
Please contact us as soon as possible with your order number, photos of the package, photos of the item, and a description of the issue. We will review the case and assist according to our return, refund, or replacement policy.
CONTACT KONDAI
If you have any questions related to orders, pre orders, updates, collaborations, or card making, please feel free to leave a message and we will reply to you as soon as possible.
